We offer a refund/exchange within 30 days of purchase when accompanied by purchase documents (receipt/order number). For Sale items any refund or exchange must take place within 14 days of purchase. The item must be unused and in the same condition as when you received it, including tags/labels and in the original packaging. The cost of returning unwanted items is at your expense.
If a product you received is damaged or received the wrong item please contact us in advance of returning your item by emailing firstname.lastname@example.org